Privacy Policy
Last updated March 31, 2026
Privacy Policy
Effective Date: 30 March 2026
Introduction
This Privacy Policy explains how Pallaska&Associates L.L.C. (“we,” “our,” or “us”) collects, uses, discloses, and protects personal data in accordance with Law No. 06/L-082 on “Personal Data Protection” (“Law on Personal Data Protection”), including when you:
Visit our website at https://www.pallaska-associates.org or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any marketing or events
Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
We are committed to ensuring that your privacy is protected and that your personal data is processed lawfully, fairly, and transparently.
Data Controller
Pallaska&Associates L.L.C.
Ali Pashë Tepelena Street
Ivy Residence No. 12
10000 Prishtina, Kosovo
Email: [email protected]
Tel: + 383 38 77 33 55
+ 383 38 24 48 88
Personal Data We Collect
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
email addresses
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: [link to cookies policy page]
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
How We Collect Data
We process personal data (i) directly from you when you contact us via email or our website contact form, or (ii) automatically, to a limited extent, through basic website functionality (e.g., server logs). By contacting us through our website, you consent to the processing of your personal data by us.
How do we keep your information safe?
We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Purpose of Processing
We process your personal data for the purpose of responding to your inquiries and communications, complying with our legal and professional obligations, and pursuing our legitimate interests in accordance with the applicable law. We do not use your personal data for marketing purposes unless you explicitly request or consent to it.
Data Sharing and Disclosure
We respect the confidentiality of your communications. Your personal data will not be shared with third parties, except (i) when required by applicable law or competent authorities; (ii) when necessary for the provision of our services (e.g. trusted service providers under confidentiality obligations); and (iii) any other circumstance based on your consent.
International Data Transfers
The personal data are collected and processed in the Republic of Kosovo. If personal data will be transferred outside the Republic of Kosovo, for any reason, this transfer will be subject to the provisions of the Law on Personal Data Protection, and we ensure that adequate safeguards are in place in compliance with this legal instrument.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
What legal bases do we rely on to process your information
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
When and with whom do we share your personal information
We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.
The categories of third parties we may share personal information with are as follows:
Data Analytics Services
We also may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Cookies and other tracking technologies
We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://www.pallaska-associates.org/En/cookies-policy.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
How long is your information stored
We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How do we keep your information safe
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Your Rights
Under the Law on Personal Data Protection, you have the following rights in connection with your personal data (restrictions may apply to some of these rights in accordance with the applicable law), and you may exercise them by contacting us in any form mentioned in this Privacy Policy:
Right of Access: You have the right to request from us a free copy of your personal data we process and information on the processing activities (e.g., which personal data we process, how, and for what purpose).
Right to Rectification: You have the right to request from us the rectification, completion, or update of your personal data, if it is incorrect, incomplete, or has changed.
Right to Erasure: You have the right to request us to erase your personal data, if, among other reasons, the processing is no longer necessary or legitimate, or if you have revoked your consent in case the processing is based on it.
Right to Object: If we have processed your personal data for the performance of a task carried out in the public interest or for the pursuit of our legitimate interest, you have the right to object to the processing of your personal data, on grounds relating to your situation. If you exercise such a right, we will cease processing your personal data, unless we demonstrate compelling legitimate grounds to continue processing your personal data or for the establishment, exercise, or defense of legal claims.
Right to Restriction: You have the right to ask us to restrict the processing of your personal data, if you contest its accuracy, the processing is illegal or no longer necessary, or you have objected to the processing.
Right to Data Portability: You have the right to ask us to provide you with your personal data in a structured, commonly used, and machine-readable format to be transferred by you or by us to another controller.
Right to file a Complaint: You have the right to file a complaint with the Information and Privacy Agency if you consider we have breached your personal data and have failed to address your concern.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings, as explained in our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information and Privacy Agency of the Republic of Kosovo.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at the following address:
Pallaska&Associates L.L.C.
Ali Pashë Tepelena Street
Ivy Residence No. 12
10000 Prishtina, Kosovo
Email: [email protected]
Tel: + 383 38 77 33 55
+ 383 38 24 48 88
Effective Date: 30 March 2026
Introduction
This Privacy Policy explains how Pallaska&Associates L.L.C. (“we,” “our,” or “us”) collects, uses, discloses, and protects personal data in accordance with Law No. 06/L-082 on “Personal Data Protection” (“Law on Personal Data Protection”), including when you:
Visit our website at https://www.pallaska-associates.org or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any marketing or events
Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
We are committed to ensuring that your privacy is protected and that your personal data is processed lawfully, fairly, and transparently.
Data Controller
Pallaska&Associates L.L.C.
Ali Pashë Tepelena Street
Ivy Residence No. 12
10000 Prishtina, Kosovo
Email: [email protected]
Tel: + 383 38 77 33 55
+ 383 38 24 48 88
Personal Data We Collect
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
email addresses
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: [link to cookies policy page]
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
How We Collect Data
We process personal data (i) directly from you when you contact us via email or our website contact form, or (ii) automatically, to a limited extent, through basic website functionality (e.g., server logs). By contacting us through our website, you consent to the processing of your personal data by us.
How do we keep your information safe?
We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Purpose of Processing
We process your personal data for the purpose of responding to your inquiries and communications, complying with our legal and professional obligations, and pursuing our legitimate interests in accordance with the applicable law. We do not use your personal data for marketing purposes unless you explicitly request or consent to it.
Data Sharing and Disclosure
We respect the confidentiality of your communications. Your personal data will not be shared with third parties, except (i) when required by applicable law or competent authorities; (ii) when necessary for the provision of our services (e.g. trusted service providers under confidentiality obligations); and (iii) any other circumstance based on your consent.
International Data Transfers
The personal data are collected and processed in the Republic of Kosovo. If personal data will be transferred outside the Republic of Kosovo, for any reason, this transfer will be subject to the provisions of the Law on Personal Data Protection, and we ensure that adequate safeguards are in place in compliance with this legal instrument.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
What legal bases do we rely on to process your information
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
When and with whom do we share your personal information
We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.
The categories of third parties we may share personal information with are as follows:
Data Analytics Services
We also may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Cookies and other tracking technologies
We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://www.pallaska-associates.org/En/cookies-policy.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
How long is your information stored
We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How do we keep your information safe
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Your Rights
Under the Law on Personal Data Protection, you have the following rights in connection with your personal data (restrictions may apply to some of these rights in accordance with the applicable law), and you may exercise them by contacting us in any form mentioned in this Privacy Policy:
Right of Access: You have the right to request from us a free copy of your personal data we process and information on the processing activities (e.g., which personal data we process, how, and for what purpose).
Right to Rectification: You have the right to request from us the rectification, completion, or update of your personal data, if it is incorrect, incomplete, or has changed.
Right to Erasure: You have the right to request us to erase your personal data, if, among other reasons, the processing is no longer necessary or legitimate, or if you have revoked your consent in case the processing is based on it.
Right to Object: If we have processed your personal data for the performance of a task carried out in the public interest or for the pursuit of our legitimate interest, you have the right to object to the processing of your personal data, on grounds relating to your situation. If you exercise such a right, we will cease processing your personal data, unless we demonstrate compelling legitimate grounds to continue processing your personal data or for the establishment, exercise, or defense of legal claims.
Right to Restriction: You have the right to ask us to restrict the processing of your personal data, if you contest its accuracy, the processing is illegal or no longer necessary, or you have objected to the processing.
Right to Data Portability: You have the right to ask us to provide you with your personal data in a structured, commonly used, and machine-readable format to be transferred by you or by us to another controller.
Right to file a Complaint: You have the right to file a complaint with the Information and Privacy Agency if you consider we have breached your personal data and have failed to address your concern.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings, as explained in our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information and Privacy Agency of the Republic of Kosovo.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at the following address:
Pallaska&Associates L.L.C.
Ali Pashë Tepelena Street
Ivy Residence No. 12
10000 Prishtina, Kosovo
Email: [email protected]
Tel: + 383 38 77 33 55
+ 383 38 24 48 88
